FREQUENTLY ASKED QUESTIONS
Are all the pieces gold or gold-plated?
This is perhaps one of the most frequently asked questions. We only work with gold, no other material. Our pieces are made of 9 carat gold (except if we make some of them to order in 18 carat gold). They are not plated.
Can the colour fade or stain the leather?
As it is gold, it will never lose its natural gold colour or stain the skin, and it does not cause allergies. It can stain, but you can keep it looking as good as new if you clean it regularly. Visit our jewellery care page for more information.
How long does delivery usually take, can it be exchanged or returned?
Our shipments arrive within 3 working days. Exchanges can be made within 14 days as long as the jewellery is in perfect condition. The cost of collection and reshipment will be paid by the customer. See our shipping policy for more information.